We are currently able to administer the Covid-19 vaccine to employees in the Riverwoods, New Castle, Lake Park/UPC, and Phoenix locations. Please contact the on-site Health Services in those locations to make an appointment.
- Riverwoods: 224-405-2800
- New Castle: 302-323-7375
- Lake Park: 801-902-4238
- Phoenix: 623-643-6015
As previously communicated, Discover will also cover the full cost to administer the vaccines to employees and their dependents enrolled in Discover’s medical plan. Discover will also offer coverage through CVS Caremark for eligible individuals.
Care Can’t Wait
Have you put off visiting the doctor during the Covid-19 pandemic? Prevention and condition management is still important during the Covid-19 pandemic. Now is the time to get caught up on your health – including any dental or vision needs too. Check out these BCBS or SelectHealth resources to learn more. There are also a number of great programs offered to BCBS members:
- Livongo – Diabetes Management Program
Livongo offers a new approach to diabetes management combining advanced technology and coaching support to help you stay on track. Through the Livongo solution, you’ll receive 24/7 support, an advanced glucose meter, health coaching, unlimited test strips and lancets and more. The Livongo program is offered to eligible employees, spouses and dependents over the age of 18 covered by the BCBS medical plan. In order to be eligible for the program, participants must apply and meet qualification requirements. Visit http://join.livongo.com/DISCOVER/enter for more information and to apply. Enter registration code: Discover.
- Naturally Slim
This digital weight management program is available to eligible employees, spouses and dependents over the age of 18 covered by the BCBS medical plan. In order to be eligible for the program, participants must apply and meet qualification requirements. The BCBS medical plan covers 100% of the program cost for eligible participants. Apply at naturallyslim.com/discover.
- Ovia Health
Access maternity and family apps to support you through the fertility, pregnancy and parenthood journey.
Access your Discover Benefits Anytime, Anywhere
Having access to your benefits from anywhere is crucial. If you don’t use them already, member websites and mobile apps are a quick and convenient way to find in-network providers, view your claims and coverage, request new ID cards, and more. Register for our provider websites or mobile apps today.
Covid-19 testing and office visits at no cost to you
If you are enrolled in a Discover medical plan, Covid-19 testing and related office visits are covered 100% when the test is medically necessary and coordinated by an authorized provider. Prior authorization is not required. See your medical plan for details.
Free prescription drug home delivery
CVS Caremark will deliver prescription drugs and essential items to your home, with no delivery cost to you, within one to two days. For a fee, you can get same-day delivery. Visit cvs.com for details. If your prescription is with another pharmacy, ask about their delivery options.
NOTE: There is no need to switch prescriptions that you already order by mail to one- to two-day delivery. You are not charged for delivery of mail-order medications. For mail order, visit caremark.com or call 888-739-7987.
Telehealth medical care from the safety of your home
Both Discover medical plan options—BCBS and SelectHealth—offer telehealth resources. BCBS also offers a 24/7 Nurseline. Click here for a summary of telehealth options. If you’re not in a Discover medical plan, contact your plan for telehealth information.
NOTE: Telehealth providers are NOT able to diagnose Covid-19 but they can help you determine next steps.
Discover onsite health clinics
Onsite health clinics are available at our five major sites. If you become ill in the office, CALL THE CLINIC FIRST so your symptoms can be assessed by phone. If you need to go home, notify your manager. Our clinicians can also consult by phone if you’re working from home.
Lake Park 801-902-4238
New Albany 614-283-1005
New Castle 302-323-7375
New eligible expenses for HSA and FSA
You can now buy over-the-counter drugs (drugs that don’t need a prescription) and feminine hygiene products using tax-free dollars from your Health Savings Account (HSA) and/or Health Care Flexible Spending Account (HCFSA). This change is retroactive to January 1, 2020.
- For eligible expenses, go to connectyourcare.com.
- To change your HSA contributions, call 844-337-6947 (844-DFS-myHR).
NOTE: Some pharmacies and stores may not have updated their list of eligible expenses yet, so keep your receipts.
Extended Deadline to Change Your Benefit Elections
If you are eligible, you may have more time to make certain welfare benefit election changes if you experience a HIPAA special enrollment event. Typically, you need to make election changes within the required time period, usually within 31 or 60 days of the event. But during the COVID-19 outbreak period, new regulations allow more time if you need to make changes as a result of a HIPAA special enrollment event, including:
- Losing eligibility for other coverage.
- Gaining a new dependent due to marriage, birth, adoption, or placement for adoption.
- Losing or gaining eligibility for premium assistance under a state Children’s Health Insurance Program or Medicaid.
You may be responsible for your share of the cost of benefits that you receive retroactively.
To learn more, open a service request on myHR or contact a myHR Representative at 844-DFS-myHR (844-337-6947).
Access the AlightWell platform for information related to the annual Health Evaluation Program and additional features like wellness-related journeys and challenges.
- Click on the Health Evaluation tile on myHR, visit www.AlightWell.com from any browser, OR download the Alight Well app from the iTunes App Store or Google Play on your mobile device or tablet.
- Enter “Discover” as the sponsor organization name.
- Enter your myHR username and password to log in.* (This won’t be needed if you use single sign-on.)
*Your myHR credentials are unique from your Discover username and password. If you do not remember your login information, you can locate it under ‘Your Profile’ on myHR. If you need to reach myHR from home, you can do so at any time at digital.alight.com/discover.
Questions? Contact myHR at 1-844-DFS-myHR (844-337-6947) from 8 a.m. – 6 p.m. CT, Monday through Friday, except certain holidays.